Refund Policy

Effective Date: March 18, 2026
Last Updated: March 30, 2026

This Refund Policy explains the rules and conditions for refunds on purchases, subscriptions, plan upgrades, and other eligible payments made through BSC Digital.

1. General Policy

All payments made to BSC Digital are subject to this Refund Policy. Refund requests are reviewed on a case-by-case basis and are not automatically guaranteed unless clearly covered under an eligible refund condition.

2. Trial Access

Free trials, if offered, are intended for testing and evaluation. Once a paid plan is successfully activated after trial use, any refund request will be subject to review under this Refund Policy.

3. Payment Verification

Premium access, Pro access, yearly plans, lifetime plans, or other paid features are enabled only after successful payment verification. If payment fails, remains pending, is not verified, or is rejected by the payment provider, access may be delayed, denied, or not activated.

4. Eligible Refund Cases

A refund may be considered in the following cases:

• duplicate payment for the same plan or transaction;
• technical billing error caused by our system;
• successful charge but failed service activation caused by our platform;
• wrong double deduction clearly proven through billing records;
• other exceptional payment-related issues reviewed and approved by BSC Digital.

5. Refund Request Time Limit

Any refund request must be submitted within a maximum of 15 days from the date of the original payment transaction. Requests submitted after 15 days may be rejected unless required otherwise by applicable law or specifically approved by BSC Digital.

6. Non-Refundable Cases

Refunds are generally not provided in the following cases:

• change of mind after purchase;
• partial usage or completed usage of the paid service;
• unused remaining subscription time after successful activation;
• dissatisfaction based only on preference, expectations, or personal choice;
• misuse of the platform, policy violations, abuse, fraud, or prohibited activities;
• account suspension, restriction, or permanent block due to rule violations;
• charges related to third-party bank delays or provider-side issues outside our direct control after valid activation.

7. Lifetime, Renewal, and Maintenance Fees

Lifetime plans, if offered, may include separate future renewal, maintenance, infrastructure, support, or continuation charges where clearly stated by the platform at the relevant time. Such charges, if applicable, are governed by the then-current platform policy and are not automatically refundable once validly processed and activated.

8. Refund Review Process

To request a refund, you must provide sufficient payment details, transaction proof, account email, and the reason for the request. BSC Digital may ask for additional information before reviewing or approving any refund request.

9. Refund Request Contact

To submit a refund request, contact BSC Digital at:

harsh.bscdigital@gmail.com

10. Processing Time

If a refund is approved, processing may take approximately 5 to 10 business days, depending on your payment provider, bank, or billing channel. Some providers may take additional time beyond our direct control.

11. Platform Rights

BSC Digital reserves the right to accept, reject, investigate, delay, or limit any refund request where fraud, abuse, charge misuse, suspicious activity, incomplete information, or policy violations are involved.

12. Policy Updates

BSC Digital may update, revise, or modify this Refund Policy from time to time. Continued use of the platform after such updates means you acknowledge the revised refund terms.